When organizations try and implement lean processes and techniques they typically start on the factory floor; in reality some of the lowest hanging fruit in terms of driving lean efficiencies in a company are found in an office environment. FlowVision offers a 2 day workshop for companies to identify, understand, and improve office processes. This is not a theoretical lecture or seminar but rather a hands on workshop that will drive tangible and measurable improvements. Our customers have experienced, among other improvements: up to 70% improved response time to their customers, workforce productivity improvements of up to 15%, and significant reduction in quote-to-cash times.
Lean in the office
APPLYING LEAN METHODOLOGY IN AN OFFICE SETTING
IDENTIFY AREAS OF PROCESS FLOW IMPROVEMENT
FlowVision works with companies to identify opportunities within the office environment that are ripe for significant flow improvements. Examples of these can be: order processing, engineering changes, and accounts receivable and payable. We understand that each business is unique and therefore don’t prescribe the functions to focus on but rather provide our decades of experience to help you determine where we should focus; typically we identify three areas of focus per workshop.
UNDERSTAND AREAS OF WASTE IN CURRENT PROCESS
While it may take 1 week to get a certain approval or rework a manufacturing change the actual time working on that task is typically measured in minutes and hours. There are countless tasks in office settings that have significant wasted time baked into the operation; FlowVision’s workshop uses math and data to help you calculate the actual time it takes to perform your selected tasks.
DEVELOP AN ACTION PLAN TO SOLVE THESE PROBLEMS
FlowVision’s differentiator is that, rather than lecture on principles and theory, we teach you how to improve these processes and drive productivity increases. By the end of the workshop, your team will have created an execution plan with: action steps, a timeframe, and concrete targets and goals so that management can hold people accountable.
LEAVE YOU WITH TOOLS TO SUPPORT, MANAGE, AND MAINTAIN
While FlowVision is always available to, and often does, work with organizations on an ongoing basis the output of our workshop is that your team is equipped with the tools and methodology to identify areas of inefficiency across your organization and work to convert to lean flow.