When organizations try and implement lean processes and techniques, they typically start on the factory floor. Some of the lowest hanging fruit, in terms of driving lean efficiencies in a company, are found in an office environment. FlowVision offers a 2-day workshop for companies to identify, understand, and improve office processes. This is not a theoretical lecture or seminar, but rather a hands-on workshop that will drive tangible and measurable improvements. Our customers have experienced, among other improvements: up to 70% improved response time to their customers, workforce productivity improvements of up to 15%, and significant reduction in quote-to-cash times.
Lean in the office
APPLYING LEAN METHODOLOGY IN AN OFFICE SETTING
IDENTIFY AREAS OF PROCESS FLOW IMPROVEMENT
FlowVision works with companies to identify opportunities within the office environment that are ripe for significant flow improvements. Examples of these can be: order processing, engineering changes and accounts receivable and payable. We understand that each business is unique. Therefore, we don’t prescribe the functions to emphasize on but rather provide our decades of experience to help you determine where we should focus our attention. In the workshop, we typically identify three areas of focus to get you started on your real-world lean flow office journey.
UNDERSTAND AREAS OF WASTE IN CURRENT PROCESS
There are countless tasks in office settings that have significant wasted time baked into the operation. While it may take one week to get a certain approval or rework an Engineering Change Order (ECO), the actual time working on that task is typically measured in minutes and hours. FlowVision’s workshop will show you, using math and data, how to calculate the actual time it takes to perform your selected tasks, and then redesign the process so that the waste is removed.
DEVELOP AN ACTION PLAN TO SOLVE THESE PROBLEMS
FlowVision’s differentiator is that, rather than lecture on principles and theory, we teach you how to improve these processes and drive productivity increases. By the end of the workshop, your team will have created an execution plan with: action steps, a timeframe, and concrete targets and goals so that management can hold people accountable.
LEAVE YOU WITH TOOLS TO SUPPORT, MANAGE, AND MAINTAIN
While FlowVision is always available to work with organizations on an ongoing basis, the output of our workshop is that your team is equipped with the tools and methodology to identify areas of inefficiency across your organization and work to convert to lean flow.